Privacy Policy for Altra International Trade Co., Ltd.
1. Introduction
Welcome to Altra International Trade Co., Ltd. ("we," "our," or "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you use our website and services ("Services"). By accessing our website, you agree to this Privacy Policy.
2. Information We Collect
We collect the following types of information:
- Personal Information: Includes your name, email address, phone number, shipping address, and other contact details provided when you place an order or sign up for our Services.
- Payment Information: We collect payment details to process your orders, such as credit card information. Payment processing is conducted securely by our third-party payment providers.
- Usage Data: We collect information about how you interact with our website, such as pages visited, time spent, and other engagement metrics, using cookies and similar technologies.
- Device Information: We may collect information about the device you use to access our Services, including your IP address, browser type, and operating system.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders and requests.
- To communicate with you regarding your purchases, updates, or changes to our Services.
- To provide customer support and respond to your inquiries.
- To improve and personalize your user experience on our website.
- To comply with applicable laws, regulations, and contractual obligations.
- To conduct analytics and gather feedback to enhance our Services.
4. Sharing Your Information
We do not sell your personal information to third parties. However, we may share your data with:
- Service Providers: We share information with trusted third-party service providers who assist us in operating our website, fulfilling orders, processing payments, and providing customer support.
- Legal Requirements: We may disclose your personal information if required by law or in response to valid requests by government authorities.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us understand how you use our site, personalize content, and provide targeted advertisements. You may manage your cookie preferences by adjusting your browser settings.
6. Your Data Protection Rights
You have the following rights concerning your personal information:
- Access: You may request access to the personal data we hold about you.
- Correction: You may request that we correct or update any inaccurate information.
- Deletion: You may request that we delete your personal data, subject to legal requirements.
- Opt-Out: You may unsubscribe from marketing communications at any time.
To exercise these rights, please contact us at support@altra-world.com.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Retention of Information
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated Privacy Policy on our website with the date of revision.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Altra International Trade Co., Ltd.
Email: Support@altra-world.com
Phone: +86 18136493281
Effective Date:November 25, 2024